Politique d’expédition
Processing time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Delivery time (after dispatch)
- United States: typically 7–14 business days
- Europe (EU, UK, Switzerland, Norway): typically 10–20 business days
- Morocco: typically 12–50 business days
Delivery estimates are not guarantees. Carrier delays can happen, especially during holidays.
Shipping cost
Free standard shipping on all orders.
Tracking
You'll receive a tracking number by email once your order ships. Tracking may take a few days to update after dispatch.
Customs, duties and taxes
Import duties or taxes may be charged by your country's customs and are the buyer's responsibility.
Shipping origin
Our products ship from our fulfillment partner's warehouse in China. Multi-item orders may arrive in separate packages.
Lost or delayed parcels
If your order hasn't arrived within 30 days of dispatch, contact us at modoudigitalserv@gmail.com and we'll resend it or refund you.
Wrong address
Please double-check your address. We can't be responsible for parcels sent to an incorrect address supplied at checkout, but we'll do our best to help.